Senior Product Designer – Digital

This job contributes to REI’s success by participating in improving the customer experience on REI’s digital properties by using text, data, graphics, sound, animation and other digital and visual effects, to create motion and micro-interactive elements that enhance the REI user experience. The ideal candidate has a proven ability to envision how motion design can help people experience our products and bring that vision to life in a way that feels inspired, refined and engaging. Using strong user-centered design principles, this role will take complex tasks and transform them into intuitive, fluid, accessible and easy-to-use interactions. This role requires that you collaborate closely with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from crafting user flows and wireframes to building user interface mockups and motion prototypes.

• Develops, defines and recommends a motion design language for REI websites and mobile devices
• Works closely with User Experience, Marketing, Development, Program Management and other teams to develop customer-centered features and interactions
• Applies user-centered design and motion best-practices to processes while working collaboratively with cross-functional teams
• Effectively uses and teaches relevant user experience and motion / interaction methods, such as how to apply a corporate design language, design frameworks, problem framing, motion principles, and overall design thinking
• Ensures maintenance of a cohesive customer experience as it evolves by contributing to a digital design system and pattern library
• Observes and analyzes website and mobile analytics and creates positive user experiences based on quantitative and qualitative customer behavior and feedback
• Able to deliver complete UI specifications, wireframes, workflows, motion studies, and high- and low-fidelity prototypes. Can provide motion cues and direction to developers and oversee implementation
• Ability to effectively communicate interactive and interface design data, design proposals, and product specifications and negotiate options at management levels.
• Provides innovative, customer-centric information, motion and microinteraction design recommendations that contribute to an enhanced user experience

Bring your passion and expertise
• 3+ years designing and prototyping motion experiences for digital products
• 3+ years in UX/UI design, interaction design or closely-related field

• Extensive experience with Sketch and Framer for prototyping microinteractions
• Previous experience creating low fidelity prototypes (using Axure, Invision, Flinto, pen & paper, etc)
• Ability to program in Javascipt and/or CoffeeScript
• Fluent in creating quick and dirty prototypes (e.g. animations with AfterEffects, click-throughs with Keynote, InVision, etc.)
• On-screen prototyping for complex, web-based applications (basic CSS, HTML, JS knowledge)
• Understanding of user-centered design methods and principles
• Strong knowledge of related disciplines such as marketing and brand communications
• Previous mobile design experience preferred
• Previous eCommerce design experience preferred
• Previous experience working with Agile methodologies preferred
• Proven ability to work collaboratively with multi-disciplinary teams to promote open communication and teamwork
• Creates a strong, mutually supportive work spirit and culture where people can do their best.
• Establishes trust and inspires others.
• Makes effective organization and people decisions in a manner consistent with REI’s values and ethics.
• Delivers on commitments and holds others to same.
• Champions the organization and advocates solutions in the overall Company’s best interest.
• Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
• Consolidates information from various sources including feedback from others to reach sound decisions.
• Considers the ultimate impact of decisions and actions on internal and external customers.
• Fosters change in company direction
• Effectively plans and executes changes
• Degree preferred in related discipline: interaction or interface design, human-computer interaction, user centered design (or equivalent)

Why you’ll love it here
Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!