Onboarding Associate

Bring Your Passion to the Forefront:

Onboarding Associate

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, in the role of Human Resources, Onboarding Associate.

In this role, you will serve as the initial point of contact for employees and leaders with routine HR new hire onboarding related inquiries and concerns in a fast-paced, high-volume environment. You will provide information on HR/employment, compensation/benefits, and related policies and practices. Following established practices, procedures and systems, you will resolve employee inquiries while providing superior customer service through promptly responding to and escalating non-routine matters to appropriate individuals. You will achieve performance measures and adhere to established customer service standards. In addition, you will support the HR team by providing a variety of clerical and administrative support activities.

Responsibilities include:

• New Employee Onboarding: Managing end-to-end onboarding process for new employees; scheduling pre-employment Occupational Health screening and paperwork appointments to ensure all regulatory and compliance processes are met, initiating and reviewing background checks, collecting and maintaining documentation for employee files to certify credentialing requirements are met, and serving as fingerprinting technician in accordance with the State of Illinois Department of Public Health background check for Health Care Workers.
• Providing a wide variety of HR functional activities requiring routine problem solving and a fundamental knowledge of various internal department practices. Decisions will be clear and routine requiring minimal interpretation of standard practice. The focus will be in the following areas: staffing support, benefits and compensation administration, employee data maintenance, and billing and payment processing with associated record keeping and filing.
• Frequently responding to numerous employee inquiries concerning staffing, benefits, compensation, and labor/employee relations processes. Demonstrating the UCM “PRIDE” values in all phases of your work.

You’ll thrive in this position if you:

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  Demonstrate PRIDE Values – you actively demonstrate UCMC values in your work and relationships. You encourage others to model the behaviors and proactively identify gaps.
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  Strengthen Collaboration – you put the organizations interests and customer needs ahead of your own. You identify and create effective working collaborations with others; establish good interpersonal relationships by helping people feel valued, appreciated, and offer support. You present sound reasons and recommendations that link to the needs of those impacted; obtain agreement to support ideas; leverage win-win solutions to ensure others take action.
• 
  Make Thoughtful Decisions – you identify issues, problems and opportunities; proactively recognize the need for improvement. You work with others to develop a sense of common purpose; understand different perspectives on issues; gathers and examines information available. You generate alternatives – Create relevant options, including financial and resource implications, for addressing problems and opportunities. You select appropriate action – Formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. You commit to implementation and work with a sense of urgency and a bias for action to implement the decision.
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  Act with Courage & Conviction – you look at interactions, activities and processes to maximize the patient, customer and employee experience; speaks up for point of view with confidence even when the topic is controversial; shares point of view in a manner that builds support. You alert the right person when expectations or standards are not met or when UCMC’s values are at risk. You ensure proper resolution is achieved and an explanation is received; escalates appropriately if needed.

Required Qualifications

• Requires BS degree (or equivalent) with 3 or more years of varied background performing administrative job duties
• Must have exceptional customer service skills and understand the basic business issues relevant to the business functions being supported
• Proficient in computer applications (Microsoft Office, internet navigation, email, etc.)
• Excellent verbal, listening and written communication skills
• Strong teamwork with results orientation focus
• Ability to effectively prioritize and meet tight deadlines

Why Join Us:

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront

University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs

The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.