This opportunity is open until filled. Apply today!
As an Industrial Relations Agent, you will have a direct impact in fulfilling the “Working” component of the agency’s mission. This position enforces and administers child labor laws and other wage and hour laws contained in the Minimum Wage Act and the Industrial Welfare Act.
This Industrial Relations Agent investigates child labor complaints and teen injuries to bring employers into compliance for child labor law violations. Your work provides guidance on policy and procedures pertaining to child labor laws and other labor law regulations. You will also provide education, outreach and consultation to elevate awareness and understanding of Washington’s fair labor requirements, processes, and obligations for both employers and employees.
Your Initial Accomplishments Will Include:
- Attain a comprehensive foundation and understanding of the program.
- Become familiar with the flow and application of Program Standard Work Processes.
- Understand Washington RCW and WAC regulations pertaining child labor laws and other wage and hour laws.
- Create a personal organization and task management system to stay current with investigations and case files.
Some of what you will do:
- Assist and conduct investigations, enforce state child labor laws, applying proper application and interpretation.
- Act as mediator between individuals involved in child labor disputes. Identify and analyze issues in dispute, recommend solutions, and negotiate settlement.
- Conduct review and audit payroll records to determine unlawful payment of wages or noncompliance with labor laws.
- Prepare case files for litigation and testify in judicial proceedings.
- Review child labor investigative cases to ensure compliance with rules and regulations.
- Update and maintain child labor citations and Notice of Violations data and post citation fiscal data entries in Complaint Activity Tracking System (CATS).
- Review Minor Injury Reports for child labor law violations and initiate investigations as appropriate.
- Review and process Minor Work Permit applications.
- Develop and maintain child labor manual for Customer Service Program support.
- Provide assistance and guidance to regional Customer Service Staff regarding child labor complaint processes and requirements.
- Maintain and update child labor website pages, forms and publications.
- Coordinate and provide back up to the Statewide Child Labor Specialist.
- Provide updates and communicate with supervisor on the status of investigation.
- Recommend agency action to supervisor and/or Program Manager.
- Participate in meetings and conferences; address groups interested in labor laws and regulations; attend administrative hearings; labor/management seminars and educational conferences.
Who Should Apply
Professionals with a bachelor’s degree and 2 years’ experience in labor or employment relations and regulations, collection of revenue or taxes from employers or businesses, audit of employer financial records, or the interpretation and explanation of Labor & Industries rules and regulations regarding employment standards, wages and hours, or related experience.
Additional qualifying experience will substitute for education at the rate of 1 year of experience for 1 years of education.
What we are looking for:
- Excellent communicator with the ability to read, write and converse, fluently adapting communications to the level of the audience.
- Ability to thrive in a fast-paced team environment, multi-tasking and able to make timely and accurate decisions.
- Influence voluntary compliance.
- Experience with rules of evidence, auditing, accounting and bookkeeping procedures.
- Able to interpret complex laws, rules and regulations.
- Analyze issues involving wage disputes.
- Mediation skills ability to formulate suggestions for compromise and settlement of disputes.
- Excellent computer skills (i.e. Microsoft Word, Excel, Outlook, Internet research).
- Keen attention to detail.
- Willing and able to work with hostile customers. Able to respond to difficult situations with tact and diplomacy.
- Honest, forthright and professional in all interactions.
- Valid driver’s license and ability to travel to employers’ worksite, local or regional, but may include statewide travel.
This process requires that you include a cover letter/ letter of interest clearly addressing the above section of job announcement titled: “Who Should Apply – What we’re looking for” to be included in your application package. Please attach these while in the online application process.
This job announcement may be used to fill multiple vacancies. Application review starts immediately and the hiring authority reserves the right to offer the job at any time. It’s to your advantage to apply quickly.
Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Prior to any new hire into L&I, a background check, including criminal record history, will be conducted.
To apply, follow the “Apply” link above
Jobs advertised as Open Continuous will be closed without notice. Apply quickly!
We’re looking for evidence that you have what we’re looking for. Your application materials will be used for deciding who’ll be selected for interview.
For more information about the Department of Labor & Industries visit: http://www.lni.wa.gov/
Contact us at: Jobs@Lni.wa.gov
L&I strives to attract and retain a high-performing and diverse workforce in which our differences are respected and valued to better meet the needs of the diverse customers we serve. L&I fosters an inclusive environment that promotes safety, collaboration, flexibility and fairness so that all employees can participate and contribute to their full potential.
Persons with a disability, who need assistance in the application process, or those needing this announcement in an alternative format, may call (360) 902-5700. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.
The State of Washington is an Equal Opportunity Employer
L&I Industrial Relations Agent 2 – Child Labor Agent Supplemental Questionnaire
Are you a current L&I employee?
Do you have two years’ experience in labor or employment relations and regulations, collection of revenue or taxes from employers or businesses, audit of employer financial records, personnel/payroll, or the interpretation and explanation of Labor & Industries rules and regulations regarding employment standards, wages and hours, or related experience/education?
(Additional qualifying experience will substitute for education at the rate of 1 year of experience for 1 years of education.)
Please describe your qualifying experience, your role, who you worked for, what you did.
Check all of the following software you have work experience with: Please do not include personal/home experience.
None of the above
What best describes your experience interpreting, explaining and applying rules and policies?
Willing to Learn – Little or no experience
Developing – Developed knowledge and skills through an employer-sponsored training or higher education program, with less than 1 year experience
Skilled – Demonstrates ample knowledge and skills, 1-3 years’ experience
Expert – Exceptional knowledge and skills, with 3 +years’ experience
Please tell us about your experience interpreting, explaining and applying rules and policies. Ensure that your application and work history supports your response. If you have no experience or training in this area, please indicate “no experience in this area”).
Do you possess a valid Driver License?
The application process requires that you submit a cover letter and resume with your application.
Have you attached your cover letter and resume?
If you have difficulty, contact Phyllis Gallegos at (360)902-4903 or by email at Galr235@lni.wa.gov
* Required Question