Hotline: 678-408-1354

General Manager, Shared Services

General Manager, Tesla Shared Service Center Salt Lake City, North America & EMEA

The Role

We are looking for a highly motivated individual to lead Tesla’s Shared Service Center (SSC) to be located in Salt Lake City, Utah. The General Manager for Tesla’s SSC in Salt Lake City will build and manage the center, while developing and maintaining relationships with key stakeholders (Process Cycle Owners / Global Process Owners) and internal and external customers.

The General Manager will be responsible in setting up the shared service center. This set up includes executing shared services center roadmap, transitioning functions from existing locations to Salt Lake City, partnering with Tesla Facilities to determine the short and long term location for the center, and working with Human Resources to onboard the best talent meeting Tesla people standards.

The role will also be responsible for the operational framework and service delivery of the SSC, measuring effectiveness, efficiency, quality, and compliance. This includes creating and executing process scope and people development roadmaps, as the organization expands with business growth, collaborating with the Business Process Transformation team, IT partners, and corporate functional owners in developing and implementing technology roadmaps for processes the SSC performs and operates.

The General Manager, Tesla Shared Service Center Salt Lake City will report directly to the Sr. Director, Finance Operations and oversee staff executing finance processes in the following cycles: Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Inventory to Cost (I2C), Payroll and Stock Admin, Hire to Retire (H2R), Corporate Accounting Services, and Business Analytics and Continuous Improvement support.

As the SSC scope potentially expands beyond finance, the General Manager will be the most senior leader of the Salt Lake City SSC, and will lead and/or oversee all functions, representing Tesla externally, and setting and defining the culture and work environment.

Responsibilities

  • Financial and Operational Management:

    • Expand Tesla Shared Service Center Salt Lake City, Utah
    • Lead the SSC team operating finance cycles in scope: P2P, O2C, R2R, I2C, H2R, Business Analytics and Continuous Improvement for the North America and certain EMEA regions.
    • Adopt new disruptive technology to continuously automate processes.
    • Oversees full set of books across North America and certain EMEA regions under US GAAP and Statutory ledgers, and reporting systems, ensuring compliance with appropriate GAAP, statutory regulations and audit requirements
    • Manages overall shared service performance delivery by establishing and monitoring global, standard SLAs and key performance indicators
    • Establishes quality procedures and measures to improve operational effectiveness and reduce operating cost
    • Maintains a robust Controls and Compliance environment (improves level of policy and process documentation, leads compliance initiatives, no SOX un remediated findings, transparent incident reporting and escalation)
    • Standardizes processes in scope, and applies Continuous Improvement methodologies and principles to deliver increased efficiency and productivity
    • Successfully migrates target scope from corporate and/or other regional locations on time and within budget
    • Partners with the Corporate Controllership team to identify, develop and implement technology roadmaps that meet the needs of the organization.
    • Manages key business partners and stakeholders (internal and external)
    • Applies knowledge of leading industry business practices and procedures
  • Staff Leadership and Professional Development:

    • Lead, manage and develop a diverse team of professionals and operational staff. Encourage the continuous professional development of staff and conduct regularly performance management plan.
    • Builds organizational capability and resiliency by driving talent management and retention processes, people development programs, and business continuity planning

Requirements

  • Bachelor’s Degree in Finance, Accounting, Management and/or the equivalent in experience. CPA and/or MBA a plus.
  • Evidence of exceptional ability.
  • At least 10 years leadership experience in senior roles within Finance or Business Service center / shared services, with a strong track record of stakeholder management, strategy development and execution, and positively influencing and working effectively at all levels.
  • Proven track record in automation and reducing headcount for transactional services.
  • Sound project management knowledge with a proven track record of successful implementations in an business center / shared service environment
  • Extensive experience in managing accounting cycles (i.e. P2P, O2C, R2R, I2C, H2R,). Experience managing huge volume transaction in Complex legal Structure is preferred.

  • Deep understanding of business center / shared service support functions (IT, HR, etc)
  • Experience in leading large teams (over 100 FTEs)
  • Entrepreneurial self-starter with willingness to work in a true start-up environment and a hands-on approach

  • Ability to coach, develop action plans, which maximize performance, and provide effective feedback

Tesla is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law

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Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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