Full Time Operations Manager for High Volume Real Estate Team

Operations Manager

Beraka Real Estate Group

Beraka Real Estate Group is a principal broker and two broker associates, all licensed to sell real estate in the State of Oregon and practicing business at Think Real Estate. Our team has nearly 40 years of combined experience in the industry. Our primary focus is residential and commercial real estate sales in the urban core of Portland Metro however we branch out to some rural areas outside of Portland on a case by case basis. We are a high volume team and complete approximately 70 closed sales per year. We are committed to delivering the highest quality service to our clients while connecting them with the best possible investment strategies and solutions for their real estate needs.
*Who you are:
As the Operations Manager for this high volume group, you are passionate about supporting our mission and key values: Knowledge, Expertise, Care & Creativity. As a key ambassador for the organization, you are able to translate that passion into concierge level service in all aspects of your job description.

You have excellent interpersonal and communication skills, are team-oriented yet self-directed, and enjoy working in a fast-paced, entrepreneurial (currently virtual) office environment with your colleagues. You’re courageous enough to take risks, shoulder responsibility, fail occasionally, and continually learn. Most importantly, you demonstrate a commitment to equity and inclusivity in all that you do and work with dedication to support the whole team in our mission.

Primary Responsibilities
Office Management and Communications

Manage ordering and maintenance of office equipment

Order and maintain inventory and office/storage area supplies including closing gifts, cards, buyer/seller books, client and agent printed materials, signing, directionals etc.

Communicate with clients, other agents, title, inspectors, vendors and service providers as needed for the normal course of business

Oversee gift management including referral gifts and closing gifts

Maintain Owner’s email and calendar

Manage the Group GSuite including Drive

Create and maintain Operations Manual that includes all systems and standards

Build and implement company wide systems including marketing, transaction coordination, client and vendor relations, database and CRM management

Manage internal/team communications and coordinate internal events

Schedule Buyer Tours

Marketing for Team and Listings

Assist in the creation and implementation of the annual company marketing calendar

Create listing materials including Seller’s packets, Flyers, Mail Chimp and other online marketing flyers etc

Transaction Coordination

Open Escrow on all new transactions

Maintain files per Think Real Estate and State of Oregon regulations utilizing Paperless Pipeline

Use ZipForms and Docusign to assist in transaction management

Schedule inspections and bids for repairs

Maintain and implement client to-do list for each transaction per CRM

Initial 90 day period will be training/shadowing transaction coordination

The ideal candidate will possess or quickly develop the following skills:

Bachelor’s degree preferred AND/OR three+ years of administrative and operational experience in the real estate industry

Oregon Broker’s License or willingness to become licensed within 90 days of employment

Experience with or thorough knowledge of CRM management systems, transaction coordination, Oregon real estate contracts, vendor management (repairs, high volume scheduling), listing marketing and general real estate marketing

Excellent organizational skills, attention to detail and ability to work in a fast paced changing environment

Advanced knowledge of Google Suite and intermediate knowledge of Microsoft Excel and Powerpoint and some experience with DocuSign, ZipForms and paperless transaction management systems

Experience with MAC computers

Exceptional communication, critical thinking, and interpersonal skills

Ability to handle sensitive information carefully and with discretion

Ability to excel in a fast-paced, dynamic, often-changing environment

Work Environment and Expectations
For the foreseeable future all work is performed off site in our homes and in errands around Portland, Monday – Friday. The Brokers are off site meeting with clients and at property tours and inspections so the person in this position will need to enjoy working independently and with other staff members about 25-50% of the time. When it is safe to return to the physical office, currently located at 2601 NE Glisan Street in Portland, limited office hours will be required. The person in this position may choose to work from the office or from home until such time as the stay at home orders are entirely lifted.

The workday often includes using a cellular phone and sitting or standing at a computer screen for extended periods. Beraka Real Estate Group will provide a laptop and a monthly stipend for cell phone expenses. Tasks may require lifting, moving, or carrying objects of about 30 pounds, such as boxes, materials, and other supplies. Frequent travel to locations inside the greater Portland metro area (requires ability to efficiently transport oneself) and occasional work outside normal business hours, such as evenings and weekends infrequently. Mileage costs will be reimbursed.

Compensation:

Full-time salary (exempt) DOE $70,000/year plus opportunities for bonuses, referrals and commission

Benefits: Sick pay accrued per state/federal requirements from start date. 80 hours of paid time off annually beginning after 60 days of employment and accrued at a rate of 1.534 hours per 40 hours worked. Health, dental, vision & 401K benefits not available at this time.

For priority consideration, please apply by December 15, 2020; however the position is open until filled

Beraka Real Estate Group is an Equal Opportunity Employer, and we encourage applications from candidates who can contribute to the diversity of our organization.

Location: Portland, OR
*

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

Disability insurance

Paid time off

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Experience:

Administrative experience: 3 years (Required)