EDI Support Analyst

EDI Support Analyst Job Summary: EDI Administrator (or coordinator) is responsible for the daily operations and monitoring of the EDI software solutions, infrastructure, and transactions of an organization. Monitoring tasks may also include research as to why EDI data transactions are not flowing properly and managing the resolution of such issues to minimize potential business impact.

Job Responsibilities:

• Establish and maintain trading partnerships with Customers, Vendors, and 3PL’s (Third Party Logistic providers).

• Analyze and support the development of EDI interfaces.

• Test, Implement and Support EDI transactions.

• Verifies EDI Processes are functioning as required.

• First level support for reviewing and resolving EDI interface issues.

• Strong Customer Service Orientation.

• Ability to work with multiple vendors as well as customers to move customers from a manual like process to automation through EDI interfaces.

• Monitoring and managing interfaces to and from SAP.

Job Qualifications:

• Education: 2 year+ degree in MIS (recommended).

• Experience: 2 years+ experience in managing EDI (Electronic Data Interchange) transaction Sets pertaining to the Food Production or Grocery industries.

• Experience working with SAP SD (Sales and Distribution modules) and IM (Inventory Management) modules.

• Good communication Skills.

• Detail oriented with and analytical nature and the ability to track down and resolve data and mapping errors.

• Understanding of process and transactional flow within SAP as well as between EDI interfaces.

Job Type: Full-time

Required education:

• Associate

Required experience:

• EDI: 2 years