Copier Operator/Customer Service

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.

We are currently seeking candidates for a Copier Operator/Customer Service for a client site who will coordinate and process work orders for print jobs, material and/or merchandise received by mail, e-mail, fax, telephone, or personally from the client, according to the client’s requirements, by performing the following duties:

Manage all print and binding jobs in a time sensitive manner, scheduling resources to meet the volume of workflow

Ensure all actions are handled with a total commitment to customer satisfaction and professionalism.

Be willing to meet all client deadlines by working overtime if needed.

Ensure all work orders are billed.

Make sure supplies are available and reordered as needed

Keep the production log updated and verified

To insure production equipment is kept at peak efficiency, make preventive and service calls promptly

Maintain an organized and clean work area

Maintain a positive relationship with the client at all times

Assist with new equipment installations

Required Skills

Excellent customer service skills

Strong comprehension of small and large format printing and copying

Working knowledge of Microsoft products including Microsoft Excel, Word and Outlook

Required Experience

High school diploma/GED

Applicant must pass required 7 year criminal background check and drug screening.

Starting at $14.00 per hour.

Benefits Offered: PTO, Life, Dental, Medical, Vision, 401k