Hotline: 678-408-1354

Member Service Specialist Part Time-Partners Federal Credit Union

High school degree or equivalent Proven customer service experience Strong telephone etiquette skills, as well as verbal and written communication skills Demonstrated proficiency with computers and technology Ability to manage/resolve conflict Demonstrated problem solving and decision-making skills Demonstrated continuous improvement process skills Proven ability to multitask, while maintaining courtesy, accuracy, and efficiency Ability to work a flexible schedule including evenings and Saturdays Minimum 1-2 years experience working in a high-volume inbound/outbound call center Minimum 1-2 years experience working in a financial institution, such as a credit union or bank Minimum 1 year lending experience Minimum 1 year sales experience Bilingual in Spanish or Haitian-Creole High school degree or equivalent required
“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! This position is a “call center” representative of Partners Federal Credit Union. Member Service Specialists answer inbound calls from Members and potential Members who have questions or requests regarding their account(s) or other PFCU products and services. They interact with our Members in an efficient and effective manner while providing complete and accurate information. They use consultative sales techniques to cross-sell multiple financial products and services to ensure that Member financial needs are met. This position requires the use of several computer systems to view account information and document any changes to the Members’ account(s). By providing world-class Member service, they retain Members and build Member loyalty. 454600

Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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