Linux System Engineer III

Job Summary: Installs, configures, and supports physical & virtual Data Center and Cloud based Linux Servers and services, prepares formal documentation, and provides escalation support for System Engineer Level II support.

Essential Responsibilities:

Possesses and demonstrates the skills required to build, configure, deploy, support, and maintain HP/IBM Intel
based Servers running all versions of Red Hat Linux Operating Systems on physical and virtual platforms.

Performs System Administrator activities to support multiple Linux Server production systems in an enterprise environment.

Participates as a technical resource and system expert on all infrastructure projects that require server
resources with specific focus on acquiring an understanding of the strategic healthcare or business
requirements related to the technical architecture and applications/software systems design.

Develops, maintains, and analyzes performance measurements and metrics that enable identification,
reporting, and review of the major indicators of quality, effectiveness, and success.

Coordinates server deployments, platform upgrades, and performs and validates critical OS and
application patching activities. Contributes to the BIDMC Disaster Planning Project Team and the
ongoing support and maintenance of the fail-over site.

Required Qualifications:

High School diploma or GED required. Bachelor’s degree preferred.

5-8 years related work experience required.

Advanced technical computer skills as required for technical support specific to functional area and related systems.

Competencies:

Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally