Assistant Director, Security & Event Management

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://go.boisestate.edu/join-our-team/.

Assume the responsibilities of the Director – Security, Police, and Event Operations in his/her absence.

Manage the University’s event security and event parking logistical operations, including Game Day Security and other athletic events, Commencement, Homecoming, Bronco Day, other large campus events and concerts, sensitive or controversial events, and other events on campus as needed. Logistics include event parking, signage, credentialing, etc. Provide outstanding customer service during campus events.

Develop plans and approaches to the various events hosted on campus, utilizing a multi-disciplinary strategy that brings together public safety, student affairs, faculty, facilities, general counsel, residential life, student center, student government, risk management, event parking and local police, fire, and EMS officials, to collaborate on developing policies, procedures and systems to ensure the safety of events.

Oversee the local, state and Federal law enforcement program supporting event security.

Manage the University’s security program and oversee the senior security officer operations, ensuring compliance with state laws, University policies and ensure proper training for security employees.

Manage the University’s event parking and transportation program and oversee the student employee parking operations, ensuring compliance with state laws, University policies and ensure proper training for parking employees.

Work closely with the Emergency Manager to prepare for and mitigate crisis level events on campus.

In advance of an event, this position would conduct pre-event orientations or debriefs and review relevant policies and assignments (e.g., alcohol policies and staffing strategy).

Work closely with the Public Safety Security Analyst in developing pre-event threat assessments to determine appropriate levels of security for the event.

Provide operational oversight over the contracted 3rd party security company personnel assigned to work events and requested campus security missions.

Supervise the Public Safety Security and Event Parking Operations managers, as well as overseeing the management of the security officers, event parking staff, and contracted event security staff.

Oversee event security and parking staff training in relevant policies and procedures, how to manage and control crowds, orderly evacuation planning, and basic first aid and safety planning.

This position would develop appropriate staffing rubrics – thresholds for the type and number of staff required for events based on the type of event, venue, location; and event. Some events may require a police presence in addition to security staffing, student affairs staff, and students. Other events may not require a dedicated police presence.

Supervise the physical movement and placement of security specific equipment and items required to accomplish identified security and safety goals.

Develop and manage a program where students are utilized in security or event staffing. This position will make sure the students are properly vetted, trained, and positioned, as well as making sure the University is clear on the expectations for the students. This includes what they will and will not be allowed to do and where they shall be positioned for the event.

Work with the Director on strategic planning and policy development for the Operations section of the Department of Public Safety.

Develop clear policies for event ticketing and access, credentialing, alcohol and other drugs, noise and disruption threshold, and other policies and procedures relevant to the type of event, including its location and the time of day it is being held.

Develop appropriate policies and guidance for off-campus events that are hosted by the University to maintain the same relative control of the off-campus event.

Develop and conduct relevant training for all staff involved with managing an event.

Develop event action plans or incident action plans for most major events.

Conduct after-action reviews for most major events. Questions that will be asked by this position should focus on what could be done differently next time, what would make the management of the event more efficient, and what lessons were learned. Focusing on the “next time” is important to gather information needed to ensure continuing success of event management.

Utilize the National Incident Management System (NIMS) and the Incident Command System (ICS), developed by the US Department of Homeland Security and applied in the educational environment as the functional management system that handles critical and special event emergencies.

Be responsible for construction, selection, and management of various private security contracts for the University.

Ensures compliance to scheduling and related policies and guidelines.

Budget Responsibilities:

Daily budgets, including Security Unit, Event Security Unit, Event Parking Unit, and Parking Enforcement Unit.

Yearly budget management for Security, Event Security, Event Parking and Parking Enforcement.

Event security contracts for University event security and Game Day event security.

Effectively manages balancing cost constraints with the integrity and quality of an event.

Ensure invoices are disseminated to the proper entity for prompt resolution.

A Bachelor’s Degree and 5 years of experience or equivalent combination of education and experience.

Previous experience with event and/or game day management.

Previous experience as an instructor or trainer.

Completed ICS 100, 200, 300, and 400 series courses

Active Security Clearance

Certified Sport Security Professional (NCS4)

Previous supervisory experience preferred

Strong team building skills

Excellent customer service skills

Demonstrate creativity, initiative, and proactive problem-solving skills

Strong computer skills

Strong organizational and time management skills

Strong oral and written communications skills

Ability to work evening, weekends, and holidays as needed

Knowledge of National Incident Management System (NIMS) and the Incident Command System (ICS), as well as the Clery Act and Title IX

Ability to work with a variety of people (both internal and external to the University) and demonstrate ability to work with and serve a diverse workforce and customer base

Interest, experience, and/or ability to promote cultural competency and/or diversity

Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://hrs.boisestate.edu/benefits/.